Patient Outreach

Outreach that ships results.

Automate recalls and education—and send co-branded hygiene kits that keep patients engaged between visits.

Book a strategy session See kit options →
Co-branded hygiene kit with practice logo Illustration of a Practx co-branded hygiene kit box with a practice logo badge.
Automations

Every patient touchpoint, always on brand.

Practx automations know where each patient stands in their journey and deliver the right next step without feeling robotic.

Personalized journeys

  • Trigger sequences from treatment plans, overdue recalls, elective interests, or campaign responses.
  • Blend email, SMS, and voice touches that reflect the Practx tone — no copywriting required.
  • Localize messaging automatically for multi-location DSOs with shared templates.

AI-assisted teamwork

  • Draft responses instantly, then let coordinators personalize before sending.
  • Escalate to providers in one tap with secure internal messaging.
  • Surface tasks for outreach teams with smart queues and productivity insights.

Kits as a step

Weave co-branded hygiene kits directly into automated workflows.

Reactivate lapsed

Trigger → 90 days since last visit

Kit variant → Adult refresher kit

Message → “We packed a refresh to get you smiling again.”

Pre-op prep

Trigger → Procedure scheduled

Kit variant → Comfort + sensitivity kit

Message → “Your prep kit is on the way—open before surgery day.”

Post-op care

Trigger → Treatment completed

Kit variant → Healing essentials kit

Message → “Here’s everything to keep healing on track.”

Benefits expiring

Trigger → Insurance benefits at 45 days out

Kit variant → Whitening booster kit

Message → “Use your benefits—your brightening kit ships today.”

“We reactivated 28% of lapsed patients in one quarter thanks to Practx outreach.”
– Riverfront Dental
“AI drafts help our team respond in seconds — like adding another coordinator without the overhead.”
– Urban Smiles Collective
Co-Branded Hygiene Kits

Co-branded hygiene kits, delivered.

Co-branded hygiene kits anchor Practx Marketing Services and Patient Outreach, pairing subscription boxes with the same automations that drive recalls and reactivations.

Retention that feels like care

Ship essentials on a cadence tied to each patient’s journey.

Your brand, their bathroom

Practice logo + Practx quality = daily brand impressions.

Click → pack → track

Outreach triggers fulfillment; dashboards show delivery + reactivation.

Eligible for revenue-share programs; ask us about starter bundles.

How it works

Build kit-powered outreach in four guided steps.

  1. 1
    Choose triggers Start with recalls, lapsed lists, benefits, or custom milestones.
  2. 2
    Pick kit variants Match adult, child, whitening, or sensitivity kits to each flow.
  3. 3
    Auto-ship from outreach Let automations trigger packing, shipping, and notifications.
  4. 4
    Track impact Monitor deliveries, reactivations, and next steps in one dashboard.
Request a tailored plan
Performance

Know what’s working and where to act next.

Connect marketing, production, and clinical data to prove ROI and identify the next best outreach action.

Reactivated patients

Track every lapsed patient who books after an outreach + kit cadence.

Kit-to-visit conversion

See how often kit deliveries convert to completed hygiene or treatment visits.

Avg time to schedule after kit delivery

Monitor how fast patients book once their kit ships so teams can adjust follow-ups.

Attribution ties kit shipments to production and collections.

Actionable analytics

  • Attribution dashboards tie outreach to production, treatment acceptance, and collections.
  • Proactive alerts flag stalled treatment plans, overdue family members, and expiring benefits.
  • Segment audiences by payer, provider, or operatory utilization to focus where it matters.

Connected ecosystem

  • Sync back to the Practx Practice Management platform or your existing PMS.
  • Integrated staffing, procurement, and marketing support when you need extra lift.
  • Role-based permissions keep compliance tight across multi-location teams.
  • Kits sync with Practx Practice Management and your PMS for fulfillment updates and recall timing.
FAQ

Co-branded kit essentials.

Quick answers to the most common questions about Practx hygiene kit programs.

What’s co-branded?

Your logo + Practx packaging so every kit feels like it shipped from your practice.

Cadence & variants?

Monthly or quarterly sends with adult and child kits plus whitening and sensitivity add-ons.

Data & privacy?

HIPAA-aware data handling with PHI kept out of shipping labels and logistics feeds.

Pricing?

Tiered programs include fulfillment, tracking, and reporting—request a tailored plan for details.

See kit examples → Explore automations →